Welcome to Vault Psychology

We’re glad you’re here. Vault Psychology provides compassionate, evidence-based care to support mental health, performance, and overall well-being. Booking your appointment is the first step, and we aim to make the process clear and straightforward.

Need Assistance: If you have questions or need help with booking, please contact our office directly at 587-200-9867.

Minors/Child Appointments: A parent or legal guardian must attend the first session. Consent is required from all parents or guardians with decision-making authority when parents are separated or divorced. Consent from one parent is sufficient when parents are married. Court documentation is required if one parent has sole custody or sole decision-making authority. Children under the age of 10 must have a parent remain onsite.

Cancellation Policy: We require 48 hours’ notice for cancellations or rescheduling. Each client is granted one complimentary late cancellation or missed appointment. After this, late cancellations or no-shows will be subject to a fee.

Insurance Coverage: Please confirm coverage with your insurance provider prior to booking. Vault Psychology does not verify benefits or guarantee reimbursement. Please note that sessions with Masters in Counselling Students are not eligible for direct billing or insurance reimbursement. If you have questions about coverage, we encourage you to contact us before booking.

Respectful & Inclusive Space: Vault Psychology is committed to providing a safe, inclusive, and respectful environment for all clients, families, and staff. Discrimination, harassment, or disrespectful behaviour will not be tolerated and may result in termination of services. Parents are welcome to attend sessions with infants under 15 months of age, as appropriate to the therapeutic setting.